In 2019, a single examination system failure at a major UK university led to a regulatory inquiry, a student compensation bill, and three months of headline coverage. The institution had done nothing dramatically reckless. It had simply relied on an assessment platform that was not built to handle institutional risk, only operational convenience. And when that system failed, the consequences stretched far beyond IT into the boardroom, the student union, and the regulator’s office.  That story is not

Choosing a learning management system should be a strategic decision. In practice, it is often a procurement one: driven by price comparisons, vendor demos, and the pressure to modernise quickly. That mismatch is expensive. According to recent edtech implementation research, 67% of universities that select the wrong LMS end up migrating within three years, at an average direct cost of $180,000. That figure does not account for lost academic productivity, frustrated faculty, or the student experience problems that

As African universities prepare to expand their online programmes to meet the demands of a growing student population, projected to surge by 64 million tertiary-aged individuals by 2034, the infrastructures supporting many of these institutions’ academic integrity have not kept pace. While some classrooms have gone digital, the examination halls, in many cases, have not. And that gap is where institutional credibility is quietly eroding.  But the scale of the opportunity is undeniable: Africa’s e-learning market reached USD 3.4

There is a particular kind of institutional crisis that does not announce itself loudly. It creeps in gradually, disguised as growing pains: admissions taking twice as long as they used to, staff copying data between systems that were never meant to communicate, and academic reports that take days to generate and still come out wrong. By the time a university leadership team recognises what is happening, the underlying problem has often been embedded for years. The system

There is a server room somewhere on an African university campus right now that is costing far more than anyone budgeted. The hardware is ageing. The IT team is stretched. The last major software update took three weeks to roll out, and some departments are still waiting. This is not a unique situation; it is the daily reality for scores of institutions across the continent that still rely on on-premises infrastructure to run their academic

Before your newest student set foot on campus, their digital life is seamless and frictionless; they had already filed a tax return on their phone, tracked a food delivery in real time, streamed three seasons of a show, and moved money across banks without speaking to anyone. Then they enrolled at your institution and are handed a form to fill in by hand.  This is the tension every university leader across Africa must reckon with. Students arrive with expectations